{"id":19155,"date":"2025-12-15T14:23:37","date_gmt":"2025-12-15T13:23:37","guid":{"rendered":"https:\/\/www.directout.eu\/?p=19155"},"modified":"2025-12-18T17:42:08","modified_gmt":"2025-12-18T16:42:08","slug":"prodigy-series-patch-update-required","status":"publish","type":"post","link":"https:\/\/www.directout.eu\/de\/prodigy-series-patch-update-required\/","title":{"rendered":"PRODIGY Series - Patch Update Required"},"content":{"rendered":"<p><section class=\"ffb-id-5qf5oeb0 fg-section fg-text-dark\"><div class=\"fg-container container fg-container-large fg-container-lvl--1\"><div class=\"fg-row row\" ><div class=\"ffb-id-5qf5oeb1 fg-col col-xs-12 col-md-12 fg-text-dark\"><\/div><div class=\"ffb-id-8nnfed17 fg-col col-xs-12 col-md-12 fg-text-dark\"><div class=\"ffb-id-8nnffgir fg-paragraph ff-richtext text-left    fg-text-dark\"><\/p>\n<p>Dear Valued Customers,<\/p>\n<p>DirectOut is committed to delivering reliable audio processing devices, and providing uncompromised, uninterrupted sound quality is our primary goal. Sometimes mistakes happen and transparent communication about known issues is therefore part of our philosophy.<\/p>\n<p>We recently identified <strong>a problematic software configuration in the Linux systems<\/strong>&nbsp;running inside the PRODIGY Series. This issue potentially affects devices that run for longer than one week without a power cycle or reboot. In the <strong>worst case<\/strong>, the device may display an error regarding the system license and <strong>reset to factory default settings<\/strong>.<\/p>\n<p>While this can be resolved by performing a power cycle and pushing the configuration again from a globcon project, the initial reset to factory defaults can impact audio transmission. A combination of specific conditions must occur to trigger this scenario, so it is quite possible that you have not experienced this problem.<\/p>\n<p>We have <strong>identified the root cause<\/strong>&nbsp;of this issue and addressed it in <strong>a patch update that can be installed on any system build<\/strong>.<\/p>\n<p><\/div><\/div><div class=\"ffb-id-94js9ls9 fg-col col-xs-12 col-md-12 fg-text-dark\"><div class=\"ffb-id-94js9lsa fg-paragraph ff-richtext text-left    fg-text-dark\"><\/p>\n<p style=\"text-align: center\"><a href=\"https:\/\/www.directout.eu\/de\/download\/prodigy-patch-update\/?wpdmdl=19135&amp;refresh=694010fa5343e1765806330\">- Click here to download the patch update -<\/a><\/p>\n<p><\/div><\/div><div class=\"ffb-id-94jsak7b fg-col col-xs-12 col-md-12 fg-text-dark\"><div class=\"ffb-id-94jsak7c fg-paragraph ff-richtext text-left    fg-text-dark\"><\/p>\n<p>The fix is also included in all future releases for the PRODIGY Series. In addition we have reviewed our development and testing procedures to prevent such events from occurring in the future.<\/p>\n<p>We apologise&nbsp;for the inconveniences this may cause.<\/p>\n<p>Kind Regards,<\/p>\n<p>The DirectOut Team<\/p>\n<p><\/div><\/div><\/div><\/div><\/section><style>@media (min-width:992px) { .ffb-id-94jsak7c{ padding-top: 16px;}}@media (min-width:992px) { .ffb-id-8nnffgir{ padding-top: 16px;}}<\/style><script type=\"text\/javascript\"><\/script><section class=\"ffb-id-8ulfkgec fg-section fg-text-dark\"><div class=\"fg-container container fg-container-large fg-container-lvl--1\"><div class=\"fg-row row\" ><div class=\"ffb-id-8ulfkged fg-col col-xs-12 col-md-12 fg-text-dark\"><\/div><\/div><\/div><\/section><style>@media (min-width:992px) { \n.ffb-id-94jsak7c{ \npadding-top: 16px;\n\n}\n}@media (min-width:992px) { \n.ffb-id-8nnffgir{ \npadding-top: 16px;\n\n}\n}<\/style><script type=\"text\/javascript\"><\/script><\/p>","protected":false},"excerpt":{"rendered":"<p>Install this PRODIGY Series patch to prevent system license errors and factory reset issues during extended operation.<\/p>","protected":false},"author":8,"featured_media":19143,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[104],"tags":[],"class_list":["post-19155","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-press-releases","post-wrapper"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - 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